Terms of Service

1. Agreement to These Terms

These Terms of Service (“Terms”) govern your access to and use of the PropFirmer website, applications, and services (collectively, the “Service”). By creating an account, subscribing to a plan, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Service. By using the Service you represent that you meet this requirement.

2. What the Service Is

PropFirmer is a portfolio tracking tool for prop traders. It helps you record prop trading accounts, fees, payouts, performance history, and supporting documents so you can understand your profitability across firms.

PropFirmer is not a prop firm, broker, dealer, or financial advisor. It does not evaluate accounts, provide funding, execute trades, or hold funds. All capital figures you record in the Service are simulated figures that you enter yourself. Nothing on the Service constitutes financial, investment, or trading advice.

3. Accounts

You are responsible for providing accurate information when you register and for keeping your account credentials confidential. You must notify us promptly if you believe your account has been compromised.

You may not create accounts through automated means, create multiple accounts to bypass plan limits, or transfer your account to another person. One user, one account.

We may suspend or close your account if we reasonably believe it is being used in violation of these Terms or applicable law.

4. Subscriptions and Billing

The Service offers a free Starter plan and paid Pro and Elite plans. Paid plans are billed monthly or annually in advance through our payment processor. Prices and features are described on the pricing page and may change from time to time, with notice to you before an increase applies.

Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel or change plans at any time from your billing settings; changes generally take effect immediately and are reflected on your next billing date. Payments are processed by our secure third-party payment processor, and we do not store or process your card details on our own infrastructure.

If you are not satisfied, you may request a full refund within 14 days of your first paid subscription by contacting us. Refunds apply only to your initial paid subscription.

5. Acceptable Use

You agree not to misuse the Service. This includes, without limitation: attempting to gain unauthorized access to any part of the Service or another user’s account; scraping, data mining, or otherwise harvesting content or data; uploading malicious code or files that interfere with the Service; using the Service to store unlawful content; and attempting to circumvent security, rate limits, or plan restrictions.

You are solely responsible for the accuracy, legality, and ownership of the data and documents you upload. Do not upload documents you have no right to store or share.

6. Your Data and Content

You retain full ownership of the data you enter and the documents you upload to the Service. You grant PropFirmer a limited, non-exclusive license to store, process, and display that data solely to operate the Service for you.

Anything you choose to make public — such as a public trader profile — may be indexed or displayed to other visitors. You control these visibility settings and can change or remove them at any time.

We do not sell your personal or portfolio data. Your data is only shared with the service providers needed to run the Service, as described in our Privacy Policy.

7. Third-Party Services

The Service relies on third-party providers for infrastructure including database hosting, file storage, email delivery, payment processing, bot protection, and analytics. Your use of the Service is subject to those providers’ terms to the extent they apply.

Purchases you make directly from prop firms (challenge fees, resets, activation fees, and similar) are transactions between you and those firms. PropFirmer merely helps you track them and is not a party to those transactions.

8. Intellectual Property

The Service, including its software, design, trademarks, logos, and all content created by PropFirmer, is owned by or licensed to PropFirmer and is protected by intellectual property laws. You may not copy, modify, distribute, sell, or reverse-engineer any part of the Service without our prior written consent.

You may not use the PropFirmer name, logos, or other branding without permission.

9. Disclaimers

The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Trading involves substantial risk, and past performance does not guarantee future results. We make no representations or warranties about trading profitability, the accuracy of firm rules, or any results you may achieve by using the Service.

10. Limitation of Liability

To the maximum extent permitted by law, PropFirmer and its operators, employees, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of the Service.

Our total aggregate liability arising out of or related to the Service shall not exceed the amount you have paid PropFirmer in the twelve months preceding the event giving rise to liability.

11. Termination

You may stop using the Service and close your account at any time from your profile settings. On account closure, your data may be permanently deleted in accordance with our Privacy Policy.

We may suspend or terminate your access to the Service at any time if you breach these Terms, violate applicable law, or if continued provision of the Service poses a risk to us or other users.

12. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or an in-app notice before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws applicable to PropFirmer’s place of establishment, without regard to its conflict-of-law provisions. You agree that any disputes arising out of or related to these Terms or the Service will be resolved in the competent courts of that jurisdiction.

14. Contact

Questions about these Terms can be sent to hello@propfirmer.com. We aim to respond within one business day.